Hi Tiffany,
Thank you for your honest feedback and we’re sorry to hear that you found this batch a bit more bitter than your previous purchase. We truly appreciate you bringing this to our attention, as your feedback helps us maintain the quality and consistency of our matcha.
Our team will reach out to you via email shortly to better understand your experience and investigate the current batch. Kindly keep an eye on your inbox and spam/junk folder for our email.
Thank you again for your support and patience. We look forward to making this right!