Hi there, Thank you for sharing your feedback, and we deeply apologize for the experience you've had with the frother.
Good news! We’ve addressed the issue with the circuitry that affected about 1 in 10 of these frothers, causing them to fail over time. To resolve this, we’ll be sending you a replacement frother with our upgraded motor version free of charge.
We kindly ask you to send us an email at hello@getcrafti.co, and our team will assist you with arranging the replacement.
We truly appreciate your understanding and patience as we work to improve your experience. If you have any other concerns, feel free to let us know.